Play Safely, Play in Control

All forms of gambling carry an inherent risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely.

Linebet encourages every player in Bangladesh to approach betting as a form of entertainment, not as a source of income. Managing your wagering activity responsibly protects both your finances and your emotional wellbeing.

Keep the following principles in mind:

• Set a fixed budget before you start and do not exceed it.
• Treat any losses as the cost of entertainment, not as debts to recover.
• Take regular breaks to maintain a clear and balanced perspective.
• Never bet under the influence of alcohol, stress, or emotional distress.
• Keep gambling separate from your personal and professional responsibilities.
• Stay informed about the tools available to help you play responsibly.

Problem gambling can develop gradually, and many people do not notice the warning signs until the situation becomes serious. Awareness is the first and most important step toward addressing it.

The following indicators may suggest that gambling has become a harmful habit:

• Spending more money on betting than you can afford to lose.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling restless, anxious, or irritable when not gambling.
• Chasing losses by placing additional bets to recover previous ones.
• Lying to family members or friends about the extent of your gambling.
• Neglecting work, studies, or personal relationships due to gambling.
• Spending increasing amounts of time thinking about or planning bets.
• Failed attempts to reduce or stop gambling despite a genuine desire to do so.
• Using gambling as a way to escape stress, anxiety, or personal difficulties.
• Continuing to gamble even after experiencing significant financial or emotional harm.

Betting addiction is a serious condition. If you identify with several of the points above, seeking professional support at the earliest opportunity is strongly advised.

Taking action early gives you the best chance of regaining control. There are several practical steps that can help reduce harmful betting behaviour and prevent the situation from worsening.

Linebet recommends the following measures for players who feel their gambling is becoming a concern:

• Set strict deposit and wager limits through your account settings and adhere to them.
• Use the self-exclusion feature to temporarily or permanently restrict access to your account.
• Reach out to a trusted family member or friend and be open about the difficulties you are facing.
• Contact a professional addiction counsellor or a support organisation for structured guidance.
• Remove payment details stored on the platform to create a practical barrier against impulsive betting.
• Block access to gambling websites using available filtering software on your devices.
• Keep a personal log of your gambling activity to identify patterns and triggers.
• Avoid environments or social settings that encourage or normalise excessive betting.
• Replace gambling time with structured activities, hobbies, or social engagements.
• Consult a medical professional if you believe the addiction has affected your mental or physical health.

Several organisations provide confidential assistance to individuals affected by problem gambling. Reaching out to any of the following services is a positive and courageous step.

The resources listed below are available to players in Bangladesh seeking guidance and support:

• Kaan Pete Roi (Bangladesh mental health helpline): Provides free, confidential psychological support by phone. Website: https://www.kaanpeteroi.org
• National Mental Health Institute (NIMH) Bangladesh: A government facility offering psychiatric and addiction treatment services. Website: http://www.nimh.gov.bd
• Gamblers Anonymous: An international peer support programme for individuals dealing with compulsive gambling. Website: https://www.gamblersanonymous.org
• Befrienders Worldwide: A global network providing emotional support to those in distress, with access points in South Asia. Website: https://www.befrienders.org
• GamCare: An internationally recognised organisation offering information, advice, and counselling for problem gambling. Website: https://www.gamcare.org.uk
• GamblingTherapy.org: A free online support service offering live chat, forums, and resources for individuals and their families. Website: https://www.gamblingtherapy.org

All services listed above operate with full confidentiality. No referral is required to access most of them.

If you are experiencing difficulties related to your betting activity, the Linebet support team is available to assist you directly. Our representatives can help you activate protective tools, process self-exclusion requests, or direct you to appropriate external resources.

The following contact channels are available to players in Bangladesh:

• Live Chat: Accessible directly through the Linebet website and mobile application, available around the clock.
• Email Support: Send a detailed message to the official support address for non-urgent queries and account-related requests.
• Telegram: Connect with the support team through the official Linebet Telegram channel for prompt assistance.
• Social Media: Reach out via the verified Linebet social media accounts for general queries and guidance.

All responsible gaming requests are handled with complete confidentiality and without judgement.